We work with trusted third-party delivery companies to ensure your order reaches you safely and on time. Once your goods are handed over to them, they will plan the delivery route and contact you 24–48 hours before delivery to confirm the exact delivery day and time slot.

Delivery Options

  • Express Delivery (1–2 Working Days): £7.99
    For customers who wish to receive their order urgently, we offer an express service that typically delivers within 1–2 working days after dispatch.

  • Standard Delivery (3–5 Working Days): £3.99
    Our standard delivery option ensures your order arrives within 3–5 working days. Most orders are shipped quicker than the estimated timeframe.

  • Free Delivery: Orders over £30 qualify for free standard delivery.

Delivery Information

  1. Delivery Timeframe:
    All orders are generally delivered within 7–10 days. However, in most cases, items are shipped faster, especially when using Express or Standard Delivery services.

  2. Delivery Days & Hours:
    We deliver Monday to Sunday, including weekends. Deliveries can take place between 7:00 AM and 8:00 PM.

  3. Additional Delivery Charges:
    Some locations may incur a £50 delivery surcharge. This will be automatically calculated and displayed at checkout based on your delivery address.

  4. Contact Information:
    Please provide an up-to-date mobile number at checkout. Our courier partners will send a text message 24–48 hours before delivery with your confirmed delivery date and time slot, so you can prepare accordingly.

  5. Unable to Accept Delivery:
    If you are unable to accept the scheduled delivery, please inform us within 3 hours of receiving your confirmation text. This prevents your order from being sent to the delivery depot unnecessarily.

  6. Delivery Service & Access:
    Our logistics partners provide a specialist delivery service handled by professional teams who take great care of your items.

    • Deliveries are made to the entrance of your delivery address as standard.

    • For customers living in flats, delivery will be made to the ground floor only.